* Ability to multitask and have excellent organizational skills is essential. * Must have knowledge with MS Office including Outlook, Word, and Excel. * Excellent verbal communication and interpersonal skills for dealing cross functionally with peers and senior management. * Excellent written communication and documentation skills. * Must have advanced attention to detail with the capability to prioritize and meet deadlines. * Flexibility to adapt in a variety of situations. * Must have the capacity to take initiative when problems arise. * Ability to adapt to the ever changing high volume retail while working in a cross-functional team environment. * Must maintain the highest level of customer service at all times. * Previous experience in a natural foods industry is a plus. * Preferred 3-5 years grocery retail experience in Produce department processes and procedures. * Must have a minimum of 5 years professional experience. * High school diploma or equivalency degree. * Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times. * Sustains a high level of product knowledge and product preparation. * Stocks, cleans, and maintains proper temperatures for wet racks. * Manages department inventory control ensuring no out of stocks and/or over-stocks. * Oversees pre-inventory preparation includes thorough back stocking and assuring tags match products. * Logs invoices daily and balances the produce general ledger and financial statements. * Monitors the rotation of all produce products paying particular attention to expired stock and discarding outdated or spoiled items. * Receives, inspects, and logs products for accuracy of shipment, temperature, and quality. * Responds positively to customer's inquiries and assists customers with purchases, information and product selection requires selling and cross selling of products. * Ensures cleanliness of produce aisles, storage area, and work area for safety includes cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from floor and sweeping. * Stocks and trims produce department includes presentation of product, maintaining product levels, and organizing vegetables and produce as set by the Produce Department schematics as well as ensuring tag and pricing accuracy. * Ensures weekly flyer ads are in stock and ready for sale during business hours and that product for upcoming ads are ordered, in stock, and available for processing. * Oversees shift operations including writing and/or approving Department work schedules. * Manages the Produce Department staff including hiring, training, scheduling, coaching, and initiating required performance reviews ensures staff is trained on all policies and procedures. * Monitors and controls all costs and expenses includes maintaining proper ordering and inventory control, ensuring proper weighing procedures, controlling shrink, and monitoring ad displays. * Prepares the weekly sales and labor projections for the Produce Department in order to maximize sales and profits ensures department operations are within the labor percent allowed. This position requires adhering to all procedural guidelines set by the Produce Department. They are required to assist customers as needed and maintain a friendly, energetic demeanor. The Produce Manager is responsible for managing all aspects of the Produce Department including staff, sales, margin, and labor. It is the expectation of each employee to maintain a positive attitude and a willingness to be a team player. All positions at Fresh Thyme Farmers Market are required to execute their daily job responsibilities in addition to focusing on sales and customer service. Join us to begin YOUR journey and be a part of the Fresh Thyme Market Team! If you are ready to immerse yourself in an environment, that helps shoppers naturally, intuitively, and enjoyably find real, honest, affordable goodness to meet them wherever they are on their wellness journey, we'd like to hear from you. If you're someone who has a genuine desire to help people live better and healthier lives, join us as we work to be a trusted resource in our communities, offering real people, real food at real affordable prices across the Midwest.
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